Everyone knows that efficient Patient Accounts management can do wonders for the health of your bottom line. However, while computers are an essential tool, they are no substitute for staff performance. Health care is a human endeavor and effective Patient Accounts management must be founded upon a logical organizational structure, backed by clear and comprehensive policies and implemented by a productive and thoroughly trained staff of specialists.
Despite the advances of electronic billing, many hospitals are still experiencing accounts receivable buildup. Common symptoms accompanying this buildup are billing- cycle gridlock, inaccurate bills because of poor data quality and bills that are rejected by payors. Successful Patient Accounts management means not only a substantial reduction in accounts receivable and improved cash flow, but also improved data quality and staff productivity. It is often thought that sophisticated data processing equipment offers the ultimate solution to all billing problems. But we at Health Systems Management Network have found that while computers are indispensable, there are larger organizational and individual productivity issues that are the root causes of accounts receivable problems. Before the full potential of an electronic system can be realized, the individual and the management structure must be brought up to an equal level of sophistication. Through a detailed operational assessment, Health Systems Management Network will determine the root causes behind your accounts receivable problems and recommend specific and effective corrective actions.
