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The problem
isn't managed care; nor is it clinical quality management, resource management,
case management or any of the other individual management issues commonly
cited. The real issue is how to manage change and make it intrinsic to
the mission and culture of your institution. Your institution's success
will depend upon its ability to redefine itself for the long-term changes,
while managing the short-term tactical strategies.
The enormous
pressure, both external and internal to make incremental changes must be
overcome because substantial change determines success or failure in this
new environment. Health care must be delivered in a continuum: a clearly
defined, yet seamless process composed of what used to be a series of independent
departments. In a continuum, those departments must be viewed in an inextricably
linked process. That linkage is based on a shared vision and effective
communication among all involved - those who deliver care, provide access,
manage resources, provide documentation and assure outcomes, quality and
revenue.
We at Health
Systems Management Network have specialized in the radical overhaul of
management processes and systems for documentation and clinical data, patient
access, resource utilization, patient accounts and management information
at healthcare institutions across the United States.
Documentation
flows through every facet of your institution. It is the foundation of
all clinical, professional and administrative communication. Therefore,
only an institutionwide clinical documentation management system will truly
support the vision and your quest for quality and revenue.
Documentation
is the continuum of care.
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